Clients can place/amend/cancel trading orders by either one of the following methods:

1. Account Executive

   Clients can place orders by phone to Account Executive
   

2. Online Trading

   Clients can place orders through the online trading system and enquire account details
   

3. Dealing Hotline

   Clients can place/amend/cancel trading orders through Hong Kong Dealing Hotline at (852) 2841 6388 and Mainland China Toll-Free Dealing Hotline at 400-120-0364

Trading Hours of HKEx (Hong Kong Time)

Normal Day Trading (except Hong Kong public holidays)

1. Pre-opening Session

   - 9:00 am to 9:30am
   

2. Continuous Trading Hours

   - 9:30am to 12:00pm
   - 1:00pm to 4:00pm

3. Closing Auction Session Afternoon Session (4:00pm to 4:10pm)

   - Reference Price Fixing Period: 16:00-16:01
   - Order Input Period: 16:01-16:06
   - No Cancellation Period: 16:06-16:08
   - Random Closing Period: 16:08-16:10
   

Half- Day Trading (except Hong Kong public holidays)

1. Pre-opening Session

   - 9:00 am to 9:30am
   

2. Continuous Trading Hours

   - 9:30am to 12:00pm
   

3. Closing Auction Session Afternoon Session (12:00pm to 12:10pm)*

   - Reference Price Fixing Period: 12:00-12:01
   - Order Input Period: 12:01-12:06
   - No Cancellation Period: 12:06-12:08
   - Random Closing Period: 12:08-12:10
   *Eves of Christmas, New Year and Lunar New Year

Order Placing Accept Timetable (Hong Kong Time)

- 7:00 am to 4:00 pm
- 4:45 pm to 3:00 am of next day
(except Hong Kong public holidays)

Placing Order

Contact Account Executives / Hong Kong Dealing Hotline (852) 2841 6388 and Mainland China Toll-Free Dealing Hotline at 400-120-0364 / via Online Trading Service

Cancel or Amend Order

Contact Account Executives / Hong Kong Dealing Hotline (852) 2841 6388 and Mainland China Toll-Free Dealing Hotline at 400-120-0364 / via Online Trading Service

At-auction Order

1. At-auction order is not suitable on purchasing order
2. At-auction order can only operate on pre-opening session (9:00-9:20am)
3. Clients only need to enter the stock code and quantity only
4. Order cannot be changed and cancelled on 9:15-9:20am
5. It enjoys a higher order matching priority than an at-auction limit order and will be matched in time priority at the final IEP
6. Any outstanding at-auction orders after the end of the Pre-opening Session will be cancelled before the commencement of the Continuous Trading Session. Any outstanding at-auction orders after the completion of the Closing Auction Session will be deleted at the end of the trading day.
7. Not applicable in Closing Auction Session

Limit Order

1. Clients can enter stock code, trading quantity and price during the pre and post continuous trading session (Pre-opening session: 9:00-9:15 am)
2. Limit order with a specified price at or more competitive than the final IEP (in case of buying, the specified price is equal to or higher than the final IEP, or in case of selling, the specified price is equal to or lower than the final IEP) may be matched at the final IEP subject to availability of eligible matching order on the opposite side. Any outstanding at-auction limit orders at the end of the Pre-opening Session will be carried forward to the Continuous Trading Session.
3. Limit order will allow matching of up to 5 price queues (i.e. the best price queue and up to the 5th queue at 4 spreads away) at a time provided that the traded price is not worse than the input price. The sell order input price cannot be made at a price of 5 spreads (or more) below the current bid price whereas the buy order input price cannot be made at a price of 5 spreads (or more) above the current ask price.
4. Any outstanding enhanced limit order will be treated as a limit order and put in the price queue of the input price.
5. Not allow to input new Limit Order in Closing Auction Session, but users can amend and cancel Limit Orders carried forward from Continuous Trading session in “Reference Price Fixing Period” and “Order Input Period”.
6. Not allow to input/amend/cancel orders during “No Cancellation Period” nor “Random Closing Period”.

Special Limit Order

1. A special limit order will allow matching of up to 5 price queues (i.e. the best price queue and up to the 5th queue at 4 spreads away) at a time provided that the traded price is not worse than the input price. A special limit order has no restriction on the input price as long as the order input price is at or below the best bid price for a sell order or at or above the best ask price for a buy order.
2. Any outstanding special limit order will be cancelled and will not be stored in the AMS/3. Not available in Closing Auction Session.

Market Order

Customers can buy or sell securities at the prevailing market price and avoid missing investment opportunity caused by setting the Limit Price Order. Market Order is an order which client does not need to set a limit price and such order will be executed at the prevailing market price at time of execution. Yet customers should note that due to market fluctuation and technical factors, the executed price of Market Order may deviate from the market price at the point of time customer submits the Market Order, or a Market Order may not be fully / partially executed. Customer should from time to time check the execution status of Market Order from “Status” page. Allow to input new orders from “Reference Price Fixing Period” throughout the Closing Auction Session, but modifying orders is not allowed in the entire session. Order Cancellation is available from “Reference Price Fixing Period” to “Order Input Period”. The order matching at the IEP calculated is done at the end of the “Random Closing Period”.

Good-Till-Date (GTD) Order

Good-Till-Date (GTD) order is limit order to buy or sell products until the specified expiry date. If the GTD order is not fully filled or successfully cancelled by client on the order input date, the outstanding quantity would be brought forward to next trading day and send to market at 9:00am until the order is cleared up at the market close of the expiry date. If the GTD order is fully filled or successfully cancelled by client before the expiry date, it will not be retained in the system nor brought forward to next trading day anymore.

Please note that the carried forward GTD order has the following price restriction:

1. Buy order price below 1/9 of nominal, or sell order price 9-times above the nominal will be rejected.
2. Buy order price above 1/9 of nominal and 80 spreads below nominal, or sell order price below 9-times of nominal and 80 spreads above nominal will not be sent out at 9:00am but to be kept in the system as HLD status.

The maximum validity for the GTD order is 15 Trading days.

New order input are accepted throughout the whole Closing Auction Session; but users must take note that new order input will only be sent out in the next trading day if the order is entered after the random closing period but the market close. If the GTD order is not fully filled or successfully cancelled by client on the order input date, the outstanding quantity will be carried forward to next trading day and sent to market at 9:00am until the order is expired.
No order modification is not in this entire session.
Users can cancel orders from “Reference Price Fixing Period” to “Order Input Period”.
Users, however, can ONLY cancel the orders in the “HOLD” status once the “no Cancellation Period starts.

Trading Confirmation

Trading confirmation will be issued as soon as possible. Daily statement will be provided on next business day.

Closing At-auction Order

1. Closing At-auction Order “CAS-AO”

CAS-AO, refers to buy orders or sell orders without specified price limits, are allowed from “Order Input Period” to Random Closing Period”. Modifying orders or cancelling orders will strictly be denied when entering into “No Cancellation Period” and thereafter.
CAS-AO enjoys a higher order matching priority than an at-auction limit order and will be matched in time priority at the closing price in the Closing Auction Session.
CAS-AO is not available for Qian Long and Mobile platform until further notice.

2. Closing At-auction Limit Order “CAS-ALO”

CAS-ALO refer to buy orders or sell orders with specified price limits are allowed to input into the system from the “Reference Price Fixing Period”, orders exceeding price limits would be cancelled by system at “Input Order Period”. The 9 times rule will still be applicable during the Closing Auction Session.
A two-stage price limits will be applied to determine the validity of orders:
Stage 1 price limits are set at ±5 per cent from the reference price is applied during the “Order Input Period”.
Stage 2 price limits are set at the highest bid and the lowest offer of the order book at the end of the “Order Input Period” recorded at 16:06 to form the new limits in “No Cancellation Period” and “Random Closing Period”.
CAS-ALO is not available on Qian Long and Mobile platforms until further notice.

Please refer to FAQ for further details of all order types

1. Settlement Date

   Two trading days after transaction date (T+2)

2. Purchase Order

   Clients must deposit sufficient funds before settlement date. Funds will be debited and stocks will be lodged on the settlement date.

3. Selling Order

   Stocks will be debited and funds will be credited on the settlement date.